'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Apply Here
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Apply Here
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Apply Here
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Apply Here
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Apply Here
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Apply Here
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Apply Here
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Apply Here
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Apply Here
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Apply Here
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Apply Here
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
'Meditab Software Offcampus For Freshers As Technical Support in Ahmedabad- April 2103 | Fresherschoice'
Company Website: www.meditab.com
Designation: Technical Support
Experience: Freshers
Qualification: B.E/B.Tech /M.E/ M.Tech / MCA
Salary: Rs.300000/-
Job Details:
- Providing client support and technical issue resolution via E-Mail, phone and other electronic medium.
- Talking clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues.
- Installing and configuring software and applications.
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
- Logging client queries.
- Analyzing call logs to spot trends and underlying issues.
- Responding within agreed time limits to call-outs; Working continuously on a task until completion (or referral to third parties, if appropriate).
- Prioritizing and managing many open cases at one time.
- Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.
- Supporting the roll-out of new applications presentjobs.com
- Maintaining and monitoring the application functionalities.
- Following diagrams and written instructions to repair a fault or set up a system.
Job Requirements:
- Able to work independently and efficiently to meet deadlines.
- Able to promptly answer support related email, phone calls and other electronic communications.
- Self motivated, detail-oriented and organized.
- Experience with hardware and software issues.
- Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
- Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Service Agreement:
- 18 Months Service Agreement
- Training Period: First 3 months of employment.
- Salary During Training Period: Rs. 15,200/- per month
- Probation Period: Upon completion of training the next 3 months will be the probation period
- Salary during Probation Period: Rs. 20,000/- per month www.presentjobs.com
- On completion of Probation Period salary will be scaled to Rs. 25,000/- per month
- On completion of 18 months of employment employee will receive a loyalty bonus of Rs. 50,000/-
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